SC&H Group Decisionaires: "Expertise Beyond the Numbers"

CRM Capabilities Maturity Assessment

Want to know if you’re getting the most from your CRM investment and how you can boost your performance?  Take this quick automated assessment and find out.

Dan Blake, a Principal with SC&H Group, has created an automated online assessment that will immediately provide you with an in-depth evaluation of the effectiveness of your Customer Relationship Management (CRM) implementation. After answering a short set of multiple choice questions, you’ll instantly receive a personalized report with the following insights:

  • A CRM capabilities maturity rating to give you a sense of how your organization compares to others, and how much room there is to improve the effectiveness of your CRM.
  • Specific advice for leveraging your CRM investment for improved customer relationships and business growth.
  • A breakdown of your CRM performance across 7 customer relationship management “pillars”, including organizational culture, information ubiquity, user adoption, automation, data quality, mobility, and reporting/analytics.

If you have just 10 minutes, you have enough time to complete this assessment. 

This document is property of SC&H Group. No replication of its content is permitted without express permission from SC&H Group.

Related Resources

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